Customer Survey

Thank you for taking the time to fill out our brief Customer Survey. It’s your feedback that helps us provide you with better services.

Address (where installation was performed):
1. Did we show up on time?    Yes   No
2. Were our Installers courteous?    Yes   No
3. Did we clean up after the work was completed?    Yes   No
4. Did our Comfort Consultant explain the operation and maintenance of the equipment to your satisfaction?    Yes   No
5. Did our Comfort Consultant perform a Heat Load Calculation when we visited your home to evaluate your system?    Yes   No
6. Did our Comfort Consultant offer you the following?
     Indoor Air Quality Products   Yes   No
     Extended Warranty   Yes   No
     Preventative Maintenance Contract   Yes   No
7. Did we conduct a post-installation start-up and address your questions?    Yes   No
8. How did you hear about Smoak's Comfort Control?
9. Would you recommend our company to others?    Yes   No
10. Do we need to come back for any reason?    Yes   No
11. If yes, please explain what needs to be done:
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